Master Connected Technologies to Unlock Innovation and Customer Value
Connected technologies are transforming how businesses operate, engage customers, and create new opportunities. Wayne and Ed help teams develop the practical skills to understand, present, and implement connected technologies — including IoT, smart devices, home automation, and emerging solutions. Our programs are designed for both leaders and the teams who will actually use and present these technologies to customers.
The 7 Key Elements of Connected Technologies Mastery
- Understanding Connected Ecosystems
- Presenting Complex Technologies Simply
- Identifying Real-World Use Cases
- Mapping Customer Journeys in Connected Environments
- Addressing Security, Privacy & Ethics
- Driving Adoption & Change Management
- Measuring Impact & Continuous Improvement
Our PATH Connected Technologies Methodology
- P – Perspective – View technology from the customer’s and business’s point of view.
- A – Analysis – Assess current challenges, opportunities, and technical realities.
- T – Target – Design the ideal connected solution and clear implementation targets.
- H – Habits – Build adoption habits, measure results, and create continuous improvement.
How We Help Leaders Use AI Effectively
AI is rapidly changing how leaders make decisions and drive performance. We show teams how to use AI tools (including Grok, Claude, Gemini, and ChatGPT) to analyze data, improve presentations, streamline processes, and enhance coaching conversations — all while maintaining strong human leadership.
Sample Full-Day Workshop Agenda (8 hours – in-person, virtual, or hybrid)
8:30 – 9:00 AM Registration, Welcome Coffee & Networking
9:00 – 9:20 AM Welcome, Introductions & Workshop Objectives
9:20 – 10:30 AM Perspective Taking & Current Connected Technologies Assessment (PATH – Perspective)
10:30 – 10:45 AM Morning Break
10:45 AM – 12:15 PM Analysis: Understanding Ecosystems, Use Cases & Security/Privacy Considerations (PATH – Analysis)
12:15 – 1:15 PM Lunch Break
1:15 – 2:45 PM Target: Designing Connected Solutions & Implementation Roadmap (PATH – Target)
2:45 – 3:00 PM Afternoon Break
3:00 – 4:15 PM Habits: Adoption Strategies, Change Management & Measuring Impact (PATH – Habits)
4:15 – 4:45 PM Action Planning, Practical Application Exercises & Post-Workshop Resources
Why Choose Bespoke Paths
Why Choose Bespoke Paths Wayne and Ed bring over 89 years of combined leadership and training experience to every session. They use their proprietary PATH Methodology to deliver practical, and results-driven programs that create lasting behavior change.
